Printed documents beside a desktop printer on a carefully organized office desk

imprimante hp

HP Support helps customers choose, set up, and use printers in Hutchinson, Kansas. This policy explains what information we collect, why we use it, and the choices you have.

Review your choices

Close view of a printer control panel and service notes on a worktable

01 / Information we receive

Only what the work needs HP Support.

We may receive your name, contact details, business details, printer model, and the message you send us. We also receive basic technical details when you use our website.

Contact details from quote and support requests.
Printer information you choose to share.
Basic browser and page-use information.

Technician reviewing printer setup instructions next to paper trays and printed test pages

02 / How we use it

Useful information, practical support HP Support.

Your details help us respond to a request and give advice that fits your equipment. We keep the purpose narrow.

Reply to questions, quote requests, and support messages.
Prepare printer setup and operating guidance.
Maintain business records and service history.
Protect the website, forms, and customer accounts.
Meet legal duties when the law requires it.

Secure office workstation displaying printer maintenance records with locked filing storage nearby

03 / Protection and retention

Careful handling at every step HP Support.

HP Support limits access to information, uses sensible safeguards, and keeps records only as long as they support the stated purpose or a legal requirement. No system removes every risk, so we review access when the work changes.

AccessLimited to the work

PurposeSupport and operations

RetentionOnly as needed

Laptop showing a privacy settings screen beside printed browser notes in a quiet office

04 / Cookies and sharing

Your browser, your say HP Support.

Our website may use essential cookies or similar tools to keep pages working and understand basic site use. We do not sell personal information.

Essential tools
Support page functions and form security.

Site measurement
Help us see which pages need clearer guidance.

Service providers
Only when needed for hosting, communications, or security.

Customer and printer specialist discussing a service record across a bright consultation table

05 / A plain-language promise

Privacy should feel understandable HP Support.

"They explained exactly why they needed our printer details before making a recommendation."

Mmartha Stefano, Hutchinson customer

"The support request stayed focused. We knew who would see it and what happened next."

Jerlis Diamont, operations manager

Hands writing a personal information request beside a printer and neatly stacked office paper

06 / Your choices

Ask about your information HP Support.

You can ask what personal information we hold, request a correction, or ask us to review continued retention. Tell us what you need.

HP Support
Panorama Drive, Hutchinson, Kansas 67502, USA
[email protected]